Smart Maid Pte. Ltd. - Faq

What is Smart Maid Pte. Ltd.?

Smart Maid Pte. Ltd. is a Singapore maid search platform where employers can browse published biodata, filter by skills and experience, save shortlists, and contact licensed maid agencies.

Is Smart Maid Pte. Ltd. a maid agency?

No. Smart Maid Pte. Ltd. is a search and enquiry platform. When you shortlist or enquire, you contact the licensed agency that published the biodata.

How do I search for a domestic helper on Smart Maid Pte. Ltd.?

Go to Search maids and use the filters for nationality, skills, languages, fees, and work experience. Results update as you refine your criteria. You can also start from nationality or skill landing pages linked in the footer.

What is a shortlist?

A shortlist lets you save maid profiles you are interested in. Smart Maid Pte. Ltd. keeps the search criteria that matched each maid so you can review why they fit before contacting agencies.

How do I enquire about a maid?

From a biodata page or search results you can send enquiries to agencies. Some listings include WhatsApp contact. Your enquiry goes to the agency that manages that helper's biodata.

Are all maids on Smart Maid Pte. Ltd. available immediately?

Published biodata shows helpers agencies are actively offering. Availability changes quickly — confirm timing, transfer status, and deployment with the agency before making decisions.

What is the difference between a transfer maid and a new hire?

A transfer maid is already in Singapore and may be available sooner. A new hire is recruited from overseas and typically takes longer because of selection, permits, travel, and mandatory programmes. See our employer guides for a detailed comparison.

Who sets salaries and agency fees?

Salaries and fees are agreed between employer and agency/helper within MOM rules and market practice. Biodata may show indicative ranges — confirm final amounts with your agency.

Where can I read about MOM rules and hiring steps?

Smart Maid Pte. Ltd. publishes employer guides at our articles section. Official requirements are always on mom.gov.sg — check there before applying for a Work Permit.

Can agencies list maids on Smart Maid Pte. Ltd.?

Yes. Licensed maid agencies can register, create biodata, and publish profiles for employers to search. Agency accounts use a separate login from employer accounts.

What is a biodata?

A biodata is the official helper profile submitted by a licensed agency — it includes skills, experience, fees, and personal details used for hiring decisions.

What do Ex-Singapore, Transfer, and New mean?

Ex-Singapore means the helper worked in Singapore before. Transfer means already in Singapore and switching employer (often faster to deploy). New or Fresh means no overseas work experience is listed.

What is PDPA and why do I need to sign in?

PDPA is Singapore's Personal Data Protection Act. Some biodata details (photos, salary, age) may be limited for guests. A free account lets you view full profiles and save shortlists.

What are base salary, agency fee, and placement fee?

Base salary is monthly pay to the helper. Agency fee is the agency's service charge. Placement fee is a loan the helper may owe the agency — confirm all amounts with your agency before hiring.

What does P/P status mean?

P/P stands for passport and work permit status — whether the helper's travel documents and permits are in order.

Still have questions? Contact us or read our employer guides.